OVERVIEW

Cambridge Bizserve is in the business of managing outsourced business operations. We have presence in Hyderabad, Bangalore and Chennai. With an employee base of about 100+ talented professionals, we deliver solutions globally.

We provide our customers with a range of services spanning from high end voice and non-voice support operations covering various industries such as Manufacturing, Energy and Utilities, Life Sciences, Pharmaceuticals, Retail and Services to name a few. Our state of the art BPO centre in India caters to some of the large and mid-market organisations globally.

Cambridge Bizserve offers BPO/ KPO services, including but not limited to tax, audits and accounting, Business Research and Data Analysis, Cloud infrastructure, Compliance, Publishing Outsourcing, Legal Process Outsourcing (LPO), Financial Research Outsourcing (FRO) and Customer Contact Center.

CAMBRIDGE BIZSERVE IS YOUR APT OUTSOURCING PARTNER

Cambridge Bizserve looks beyond cost reduction to focus on innovation and customer care optimization. We combine vertical solutions (such as claims processing, health payer business processing and loan portfolio management) with horizontal solutions (such as payroll, HR and supply chain management) to deliver effective BPO strategies.

We are in line with the current trends and the way the BPO ecosystem is shaping up.

KEY TRENDS IN BPO/KPO

Innovation becomes the status quo

Value creation

Breadth and depth of BPO service provisions

Contract structuring gets creative

Buyers seek balanced shores

Smaller, shorter BPO engagements

Organizations seek help managing and protecting unstructured data

New InfoSec strategies

Companies embrace a mix of SaaS and private cloud

SERVICES

Cambridge Bizserve caters to the differing needs of clients across verticals and functions. We offer the traditional as well as high-end BPO/KPO services. This is coupled with cloud infrastructure management and analytics. This ability positions us as one of the sought after companies in this space.

Our offerings include

 

Data – Entry, Processing, Analysis

Voice – Inbound and Outbound

SaaS Application Support

Product Helpdesk

Cloud Infrastructure Mgmt

F&A

Analytics and Reporting

Background Verification

E-Publishing

OUR BUSINESS MODEL

CORE BPO OFFERING
+
CLOUD OPERATIONS SUPPORT
+
ANALYTICS
=
CT BIZSERVE VALUE

Reduced total cost of ownership

Move from CAPEX to OPEX mode with FLEXI-pricing models

Operational excellence through process improvements

Best-in-class processes, industry frameworks, best practices & technology

Transition from people to process oriented approach

Better turn around times and improved accuracy

By leveraging the insights and experience of our holding company, we plan to accelerate the convergence of KPO, Cloud and Analytics into our Services operating model. Our comprehensive offering enables our customers in:

 Reducing their operational cost via support services
 Providing the right cloud framework, and
 Assisting in business decisions via analytics.

OUR VALUES

We know the kind of nerve it takes to put your money where your mouth is, and your ego on the line. We admire you for having the courage to do something truly different and daring. We applaud you for your energy. For your guts. And we thank you for the chance to head down that road together.

 

Attitude

Absolute integrity

Open Communication

Fun at work

OUR CULTURE

Recognize

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Reward

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Celebrate

EMPLOYEE SPEAKS

Mahendra Balasundaram

Operations Manager

I find the employees and management team very genuine and supportive! The culture is very positive and it is a fun environment. New ideas are not only welcomed and encouraged but are also implemented. As a result, you also see the company growing exponentially, which is great. They have a good work life balance. It is uncommon to see people spend more than 8 hours at the office. There is never a crunch time; the workload is pretty consistent and all the employees are intelligent, fun to work with, and passionate about their work. I think this is the most significant factor that makes CB a great place to work.

Jyotsna Pairdha

BPO Team Lead

My journey with CB has been extremely informative. I have learnt several professional dimensions and have grown immensely at my job since the past 6 years of my association with the company. Employees are very helpful which has greatly assisted me. Great work isn’t about hours spent but meaningful tasks accomplished, and I learnt this at CB.

Jaganathan Lingesan

Senior Process Analyst

I feel very proud to work over here and I really like the atmosphere because whenever I step into my office I feel like Icing on the cake. I have enhanced my skill with in a short span. The Management is always supportive in welcoming our Ideas which is encouraging us to give them more. I love working for the company not only because of the positive environment it provides but also for the unlimited learning for someone like me who is ambitious. The management is unbiased and help us in expanding our talent to different horizons. The best part of Cambridge Bizserve is they value all our efforts and this is the best place I have ever worked. They also trust their employees and hence there is no micromanagement which gives people a stress free work atmosphere. It is also one of the very few places that gives as much importance to fun at work and helps people bond as a team. Happy to be a part of Cambridge Bizserve and I want to drive this journey for a long time.

EMPLOYEE PERSONALITY AT CAMBRIDGE BIZSERVE

Hero

Hero

Gives direction // mentors // solves issues // Exceptional performer

advisor

Advisor

Expert in the domain // planner

warrior

Warrior

Never say never approach // keeps thinking of new ways of doing things and builds plans to implement the ideas

LEADERSHIP TEAM

We have been pioneering and growing transformative companies since 1993,many with billion dollar outcomes.We are entrepreneurs, technologists, financiers, product designers and strategists. We love nothing better than finding ways of disrupting the marketplace with brilliant technology. We are humbled by the passion of entrepreneurs and work tirelessely to help them.

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AASHISH KALRA

I have dedicated my career to creating and investing in successful and socially conscious
ventures in technology, real estate, energy, logistics and hospitality on a global basis.
I’ve founded companies, served as President, CEO and Chairman and have multiple successful billion
dollar IPOs and acquisitions. I currently serve as Chairman of Cambridge Technology (CT)
focusing on the convergence of big data and the cloud. Prior to CT, I co-founded
Cambridge Samsung Partners and Cambridge Samsung Resources, served as Managing Partner
at Cambridge Energy Holdings. As Managing Director at Trikona Capital I created one of the largest
funds dedicated to Indian Infrastructure and real estate and was a Co-Founder and
Director of India Infrastructure and Urban Development Company. I also helped establish Sypdre,
a global technology venture catalyst with WPP, Merrill Lynch and IBM.

I am endlessly fascinated by being engrossed with innovative ventures. I believe in doing over talking. I believe as Peter Drucker said, “Whenever you see a successful business, someone made a courageous decision.” I enjoy spending time with those with the courage to bite off more than they can chew. Building companies is messy, but with the right combination of passion, knowledge, guidance and moxie people create wonders.

Aashish Kalra

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Radha Raghupathy – Director BPO

Radha has over two decades of comprehensive experience in Process Management, Operations Management, Team Management & Customer Relationship Management. She brings the expertise of managing global operations, setting up processes, business expansion and growth strategies.

A veteran in this field, Radha has managed large teams of over 350 people with varied functions in BPO and KPO operations. Radha is proficient in managing & motivating teams for running operations & extensive experience of developing procedures, service standards & operational policies for business excellence. At Cambridge Bizserve, she heads the entire business overseeing delivery, new business opportunities, expanding to serve new verticals and high end outsourcing services.

Radha Raghupathy

PRESS

Our exploits have been covered by:

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bloomberg

DealStreet

OPEN POSITIONS

We look for creative minds, eager to grow and make a difference in the BPO industry.

Voice analyst
Fresher and experienced
Location: Chennai

Voice analyst

I have dedicated my career to creating and investing in successful and socially conscious
ventures in technology, real estate, energy, logistics and hospitality on a global basis.
I’ve founded companies, served as President, CEO and Chairman and have multiple successful billion
dollar IPOs and acquisitions. I currently serve as Chairman of Cambridge Technology Enterprises (CTE)
focusing on the convergence of big data and the cloud. Prior to CTE, I co-founded
Cambridge Samsung Partners and Cambridge Samsung Resources, served as Managing Partner
at Cambridge Energy Holdings. As Managing Director at Trikona Capital I created one of the largest
funds dedicated to Indian Infrastructure and real estate and was a Co-Founder and
Director of India Infrastructure and Urban Development Company. I also helped establish Sypdre,
a global technology venture catalyst with WPP, Merrill Lynch and IBM.

Send your resume to joinus@c7b.co In case your profile gets shortlisted, we will contact you within 72 hours.

Data Associates
Fresher and experienced
Location: Hyderabad

Data Associates

I have dedicated my career to creating and investing in successful and socially conscious
ventures in technology, real estate, energy, logistics and hospitality on a global basis.
I’ve founded companies, served as President, CEO and Chairman and have multiple successful billion
dollar IPOs and acquisitions. I currently serve as Chairman of Cambridge Technology Enterprises (CTE)
focusing on the convergence of big data and the cloud. Prior to CTE, I co-founded
Cambridge Samsung Partners and Cambridge Samsung Resources, served as Managing Partner
at Cambridge Energy Holdings. As Managing Director at Trikona Capital I created one of the largest
funds dedicated to Indian Infrastructure and real estate and was a Co-Founder and
Director of India Infrastructure and Urban Development Company. I also helped establish Sypdre,
a global technology venture catalyst with WPP, Merrill Lynch and IBM.

Send your resume to joinus@c7b.co In case your profile gets shortlisted, we will contact you within 72 hours.

Team leads
3-4 yrs exp in BPO industry
Location: Hyderabad

Team leads

I have dedicated my career to creating and investing in successful and socially conscious
ventures in technology, real estate, energy, logistics and hospitality on a global basis.
I’ve founded companies, served as President, CEO and Chairman and have multiple successful billion
dollar IPOs and acquisitions. I currently serve as Chairman of Cambridge Technology Enterprises (CTE)
focusing on the convergence of big data and the cloud. Prior to CTE, I co-founded
Cambridge Samsung Partners and Cambridge Samsung Resources, served as Managing Partner
at Cambridge Energy Holdings. As Managing Director at Trikona Capital I created one of the largest
funds dedicated to Indian Infrastructure and real estate and was a Co-Founder and
Director of India Infrastructure and Urban Development Company. I also helped establish Sypdre,
a global technology venture catalyst with WPP, Merrill Lynch and IBM.

Send your resume to joinus@c7b.co In case your profile gets shortlisted, we will contact you within 72 hours.

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